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    Jill@BuildingWithAR.com
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CUSTOMER HELP DESK

Thank you for being a Valued Customer

We have created an interactive page to help you request quotes, understand your system and request service

Service Calls

A few things to trouble shoot right away.
  1. Is your system on? 
Make sure that all switches are to the on position (Red switch should be up on a NewWater)
  1. Test the Alarm - confirm there is red light and sound
If the system is not testing with red light or sound, please check your breaker to make sure you have power.
  • Do you see any broken pipes or sprinkler heads?
Please let us know before we come out there so we can bring all the necessary materials.
  • If water or sewage is coming back into your house it is likely you have a plumbing problem.
Please have a plumber verify  there is not a clog in your plumbing to the tank.  
If you need service, ​please complete the form below for fastest service.

Request Service



For members of our service contracts
  • We will respond and schedule service if necessary in 24 - 48 hrs. Monday - Friday
  • There is no fee for items under warranty 
  • Items not covered by warranty will be quoted parts and labor
For non-members
  • There is a service call fee of $145
  • Repair will be quoted parts and labor

Change in Ownership?

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Click to update Ownership

Who to Contact


Permits and Administrative Questions
Scheduling Installation
Jill Marlar
​Operations Manager
​

Email - Jill
O:  (830) 645-1937
D:  (830) 515-5755
​E:  Jill@BuildingwithAR.com

Service/Repairs
Service Contracts
Cisco Septic
Service
​
Email - CISCO SEPTIC
O:  (830) 837-0050
D:  (210) 598-9090
​E:  Service@CiscoSeptic.com

Any Other Questions
Penny Thomas
Office Manager
​
Email - Office
O: (830) 830-0050
​D: (830) 830-0053
​E:  YourSepticTeam@gmail.com

Learn More

New Owners Start Here

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Need a quote?

Please complete our request for New Bid or Service Form
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Need more Information?

We are here to help. Please reach out to our Operations Manager
Jill Marlar
jill@buildingwithar.com
(830) 837-0050
GIVE CALL US AT  830-837-0050  FOR ALL YOUR SEPTIC NEEDS

Click to Request New Bid or Service

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